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Claims at Parsyl

Discover a better claims experience.

When a loss occurs, time matters. Our claims process is built to be efficient, transparent and fair—so customers can get back to business with confidence.
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Parsyl is committed to handling claims with precision and care.

We combine industry expertise, proprietary technology and a customer-first approach to deliver a better claims experience. We have full authority to settle claims on behalf of the Essential Consortium, and our in-house team works alongside trusted partners to ensure every claim is handled swiftly and fairly.

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Speed & Efficiency
Streamlined processes and digital tools help us resolve claims faster.
Clarity
Fair & Transparent Settlements
Data-driven insights along with internal and partner expertise help ensure accurate assessments and fair outcomes.
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Continuous Improvement

We’re always refining our technology and approach to provide the best claims service possible.

Parsyl Claims Success Story

Multimillion-dollar warehouse fire loss

A Parsyl customer suffered a multimillion-dollar loss from a warehouse fire. Within a few months of notifying us of the loss, Parsyl and the customer agreed to a payment on account. This timely support will help jumpstart the recovery process and enable the customer to resume business operations.

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Parsyl Claims Success Story

Containers aboard the Maersk Saltoro

A Parsyl customer had dozens of containers aboard the Maersk Saltoro when it went adrift. Parsyl remained proactively engaged with the customer as the situation unfolded and retained appropriate experts to protect all interests. Although the final loss has yet to be quantified, Parsyl agreed to a substantial payment on account.

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Meet Sarah Watson, Director of Claims at Parsyl

With over 20 years of experience in the insurance industry, specializing in marine claims, Sarah brings invaluable expertise to our team. Sarah has been an active committee member of International Cargo Insurance Conference (ICIC) since its inauguration in 2014.

 

Have questions about our claims process?

Why are marine cargo claims stuck in the past?

Sarah Watson, Director of Claims at Parsyl, explains where marine cargo insurance claims are lagging and identifies three key opportunities for innovation in the London market.